Hello Laszlo,
Thank you for the reply.
Ok.I understood the problem is with the OMS.
We have a unispool server and a jetform server in between SAP and the output device.
I am not sure about the print queues , Adobe output designer and other related OMS <--> SAP concepts.
Also unispool server....If you can help me , I need to know the process after SAP output device is checked and is OK --> the print queues ? --> OMS ...The connections --> How? and how are they checked?
Our system configuration is SAP --> ADOBE XOMS / UNISPOOL --> OMS REMOTE --> PRINTER.
please help me understand this.
Thanks in advance,
Uday