Hi V_SAP K_SAP,
There can be 2 different reasons for the resolution of the problem. Firstly i can unsure that this is related to SNC output configuration settings:
1- You can check the below customizing under t-code EL --> Your output condition:
You need to ensure that below check is not exists:. "Manuel only line should not be there.
2- Kindly make the we20 settings like below:
Do let me kow the results...
Regards,
Selim Batur