Hello experts.
Im trying to view the transcripts from a Script and the hierarchy but its not showing like shown on the next image:
I read about the Using the new CRM 7.0 EHP1 Interactive Scripting "Transcript" Feature
And Ive done the corresponding configuration:
The function is active
The navigation bar parameter is on
The script profile has the saved flag on
And for the chapter / hierarchy
They are created in the script
And the have been asigned to the correspondins part of the script.
Any idea of what could be missing or why the hyperlinks on the Interaction Center Script screens are not showing?
thanks