Hi mk,
The Basis team has SAP_ALL access and still they cannot see the data.
I ran the data load by manual info packages. That problem has been resolved. It was a Idoc and ALEREMOTE Authentication problem. Now the data is getting loaded from the source system.
But we can see the data in Infocube for the newly loaded data from test infopackage load, but not the previous data, which was brought over as a part of Production Copy.
While displaying cube data, it doesn't give any error message for Authentication.
Thanks,
Abhishek